AirVPN also suggests that it doesn’t retain web logs, but because it’s not specific, the policy is left somewhat open to interpretation. But AirVPN also doesn’t mention how it responds to DMCA notices and, like most other services we’ve looked at, it also doesn’t mention what it would do if laws in its jurisdiction change. Missing infoĪs we mentioned, the biggest oversight in AirVPN’s privacy policy is its lack of info on data retention periods. Any legally binding policy needs to be clearly written and easily understood. Someone who has little knowledge of how VPNs work also has no idea how long data is typically stored for troubleshooting.Īlso, as the above quote shows, AirVPN’s policy uses somewhat broken English (what does “erogate” mean exactly in this context?). “Data are deleted as soon as they are no more necessary for such purposes” is far to vague to be taken seriously and there is no mention of data retention periods anywhere in the privacy policy. Data are deleted as soon as they are no more necessary for such purposes.”Īgain, AirVPN needs to be more specific and say exactly how long it retains data for. “Data transmission is performed between Air servers network exclusively in order to erogate efficiently the AirVPN service. In particular, AirVPN does not say how the IP address is stored and if it is anonymised. These data are not transmitted to third parties. These data are not collected to identify, through elaboration or any other technique, users' personal identities.
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“Air servers and software procedures acquire only personal data which are strictly necessary for the technical functioning of the service, for example IP address. Here’s what AirVPN says about the data it logs: But while AirVPN seems to take user privacy seriously, it is let down by some vague language.
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Out of the three VPN privacy policies we’ve looked at so far in this series AirVPN takes the most sensible and privacy-orientated approach to its customer’s data. The company has servers across Asia, Americas and Europe. You can read our responses at the end of the postĪirVPN is VPN service started by a “small group of activists” in 2010 and is based in the Italy. For more privacy guides and our criteria for reviewing them, click here.ĮDIT AirVPN has disputed some of this review. This is not intended as a review of a VPN service, which would need to take into account a number of other factors. The aim is to find out whether the VPN takes customer privacy seriously.
This post is part of a series reviewing the privacy policies of popular VPN services.
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